Monday, May 24, 2010

Release Notes - May 20, 2010

Group Tasks

This week we're launching a big new feature, Group Tasks, that will help you with project management. Group Tasks is a great tool to help you manage project work that you're collaborating on with your co-workers in a CubeTree group. You have already been using the Task feature to create your own personal to-do list in your profile. Now you can create and associate tasks with groups, so that the people who are following the group receive action item notifications in email and in their feed.

Each group now has its own Task page where you can sort, edit, assign and create new tasks. It's a natural extension of the collaboration that happens when you create groups in CubeTree that users have been requesting. Tasks let you assign work for group projects and put collaboration into action. Group Tasks, just like regular Tasks, leverage both email and feed notifications to keep people apprised of task status and changes.

You can still create tasks from a person's profile page; now you will have an option to assign that task to a group as you create it. You can do the same when you assign tasks from the application bar at the bottom of the screen or when you do so from the More... actions on any feed item.

CubeTree Customer Support Portal

Another big item we are rolling out to you this week is the new CubeTree Customer Support Portal. You can find it at http://support.cubetree.com or simply access it from the big 'support' tab on the right of the screen, right below the 'feedback' tab. Your log-on for CubeTree is the same as your log-on for the portal so you only have to log in once.

There's a lot of good information in the portal for you about CubeTree and it's a direct line into our customer success team.

In Forums you can find the Frequently Asked Questions forum to get answers and the Ask the CubeTree Community forum where you can connect with other users and share best practices. There's also a Help Desk if you're running into trouble and need assistance; you can create a trouble ticket for us so we can know how to help you best. We're also posting Release Notes to both the support forums and the CubeTree blog.

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