Enhanced Reporting Helps Measure Adoption

How are users adopting social learning? Is Jam usage increasing over time? Who are the top contributors? Are users looking at the content on Jam?

Many customers are trying to gauge how their users are adopting social learning in the organization. So we've enhanced our reporting capabilities to help you measure engagement over time, identify champions and top groups, as well as define improvement areas. Company-wide and group level reports are available to admins.

Sample Activity Summary by Week Data

Nine new reports were added to highlight how users are contributing and viewing content across your company including:

• Contribution Report by Object by Week and Month
• Content Consumption by Week and Month
• User Consumption by Week and Month
• User Contribution by Week and Month
• Group Member Activity Report

Sample Content Consumption by Month Data

Private Group Visibility

Previously, Jam reports contained data for public group activity only. Now, all existing and new reports contain aggregated counts for activity in public and private groups, which provides a more accurate picture of overall adoption and usage. Additionally, site admins can opt-in to Private Group visibility, which will let you run reports on any private group. To enable private group visibility, go to Admin > Features: Feature Management.