October 3, 2018
SAP NEWSBYTE — SAP SE (NYSE: SAP) today announced the results of Forrester Consulting’s “Total Economic Impact™ of SAP SuccessFactors HCM Suite” study,1 which found that a typical organization2 that invests in the SAP® SuccessFactors® HCM Suite could realize potentially $11 million in total quantified benefits over a three-year period. The study, commissioned by the SAP SuccessFactors organization, also found a net present value (NPV) of potentially $5.8 million after factoring in costs, a return on investment (ROI) of 112 percent and a six-month payback for a typical organization implementing SAP SuccessFactors solutions.
According to Forrester: “Based on Forrester’s experience, the payback period and ROI numbers are strong when compared to other enterprise cloud implementations … While some HR solutions require a ‘rip and replace’ approach to implementation, interviewed customers commented on the flexibility of SAP SuccessFactors to deploy functionality on an as-needed basis. SAP SuccessFactors helped each interviewed customer pick the right starting point and path for implementation based on business needs, and implementation timing was aligned with business strategies and goals.
Customers Forrester interviewed said they selected SAP SuccessFactors solutions for their capabilities in strategy enablement, people experience, operations optimization, risk management and compliance. Top benefits that customers attributed to their investments in SAP SuccessFactors solutions include:
- Standardized HR processes across the company, establishing a single source of truth that enables achievement of strategy alignment and execution
- Access to real-time data, allowing leaders to manage virtual teams across locations, enabling improved communication and collaboration
- Introduction of employee self-service, enabling staff to manage their own personal details and benefits
- Digitalized and automated processes that freed staff from repetitive manual tasks so they can focus on value-add activities
- Enablement of HR as a strategic partner of the business
“In our view, Forrester’s holistic study shows that SAP SuccessFactors solutions can drive not only better employee experiences but also significant cost savings,” said SAP SuccessFactors President Greg Tomb. “We are proud to be helping businesses better understand and serve their employees while simultaneously streamlining business processes and reaping significant cost benefits.”
View the full Forrester Total Economic Impact™ (TEI) study here.
Similarly, a recently published “Total Economic Impact™ of SAP Jam” study reveals that ROI from SAP Jam is 625 percent overall, and also shows specific value in the areas of onboarding, learning and employee access to information.
1. The Total Economic Impact™ of SAP SuccessFactors HCM Suite, a September 2018 commissioned study conducted by Forrester Consulting on behalf of SAP SuccessFactors, objectively measures the financial benefits, costs and risks for enterprises that deploy SAP SuccessFactors solutions. The impact was evaluated through four steps, including due diligence and data gathering from SAP SuccessFactors stakeholders, customer interviews, construction of a financial model based on customer inputs and industry nuances, and finally the development of the final case study on the ROI of SAP SuccessFactors solutions related to IT investments.
2. To better understand the benefits, costs and risks associated with this investment, Forrester conducted in-depth interviews with six customers, each with between two and a half and five years of experience using various solution components of the SAP SuccessFactors HCM Suite. For this TEI study, Forrester has created a composite Organization to illustrate the quantifiable benefits and costs of investing in SAP SuccessFactors HCM Suite. Based on the characteristics of the interviewed customers, the composite Organization is a global enterprise in the products and services business. It is headquartered in the US and has 20,000 employees located in the US, Europe, South America, and Asia Pacific. It has been using SAP SuccessFactors HCM Suite for three years to integrate its people-related business process activities.
As the cloud company powered by SAP HANA®, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, IoT, and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP gives people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enable more than 413,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.
Note to editors
To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit www.sap-tv.com. From this site, you can embed videos into your own Web pages, share video via email links, and subscribe to RSS feeds from SAP TV.
For customers interested in learning more about SAP products
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)
For more information, press only
Geraldine Lim, SAP, +1 (415) 418-0945, email@example.com, (Pacific Time) or
Kate Lavoie-Mayer, PAN Communications, +1 (617) 502-4300, firstname.lastname@example.org, (Eastern Time)
SAP News Center press room; email@example.com